Saturday
SESSION VII: PRACTICE ENHANCEMENTS II: LAB MANAGEMENT, CUSTOMER SATISFACTION AND QUALITY ASSURANCE (9-MINUTE TALKS)
SESSION VII SCHEDULE
7:40 AM - 7:45 AM Opening Remarks
  Presenters(s):George L. Berdejo, BA, RVT, FSVU  
7:45 AM - 7:54 AM Customer Service: Delivery And Measurement
  Presenters(s):Michael W. Schwebler, MBA, RVT, FSVU / David P. Parlato, BA, RVT, FSVU  
7:54 AM - 8:03 AM Critical Test Results Notification: How To And Why Itís Important
  Presenters(s):Dennis L. Kiser, BS, RVT  
8:03 AM - 8:12 AM Quality Assurance: Some Common Sense Approaches
  Presenters(s):Laurence Needleman, MD  
8:12 AM - 8:21 AM Impact Of Angle Variability In Data Acquisition And Estimation Of ICA Stenosis: Can We Settle This Once And For All?
  Presenters(s):Ann Marie Kupinski, PhD, RVT, FSVU  
8:21 AM - 8:30 AM Logic, Illogic, And Evidence In Carotid Diagnostic Criteria
  Presenters(s):Laurence Needleman, MD  
8:30 AM - 8:40 AM Panel Discussion
8:40 AM - 8:50 AM Session Break / Visit Exhibits
END OF SESSION VII
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